Repeat Answers When people chat with bots, they are punching data into a series of if-then interactions.
There’s only so much time to code, so some responses might have more than one trigger.
A human would not respond exactly the same way to different questions or comments.
Does Not Speak Naturally Most people don’t chat with a Hemingway level of clarity and brevity.
Chatbots are computer programs designed to simulate exchanging messages with a human.
They match messages from real humans with combinations of keywords and other responses stored in their database.
Now we get into the malicious chatbots: the ones trying to sell you something, take your personal information or cheat you out of money you paid to chat with an online therapist.
The key to detecting and reporting them is understanding how they work in various contexts.
Then you can exploit their weaknesses and out them as robots!
More advanced bots can use audio and visuals such as animations. Some of them tell you they are bots before you begin chatting.
These are usually customer service chatbots designed to take pressure off customer service reps and substitute for them during off hours and weekends.
Founder of Chatbot’s Life, where we help companies create great chatbots and share our insights along the way. Best way to chat directly and see my latest projects is via my Personal Bot: Stefan’s Bot.